Several methods of delivery for the Repair Service exist:
Local Repair:
If only one file is damaged, and its size is not too big, the file is fully transfered to Aero Quartet's servers.
A repair technician repairs it, and sends a sample of the repaired movie is sent to you for review.
At the same time, the repaired movie is made available on-line, but encrypted. A password is needed to access the repaired movie.
Upon payment, the password is sent immediately by email.
Remote Repair:
Remote Repair is adapted to very big files, or when several files are damaged.
Instead of transferring the files for repair, Treasured extracts a sample of one file and sends it to Aero Quartet's server.
This sample is used bu the repair technician to develop a Repair Kit: A program that runs on your Mac, and that creates a valid movie out of the corrupt file.
The kit is sent by email. You can try it before payment. The only issue is that it adds some artefacts or watermarks to the repaired movie.
Upon payment, you receive a password that unlocks the Repair Kit and removes the artefacts.
You can use the kit for 15 days, and repair as many files as you want with it.
Blind Repair: (Absolute Privacy)
A repair is possible even if you don't want the repair technician to see the damaged movie.
This is done by using a second movie, not private, but similar to the damaged on with regard to format, codec and settings. Just as for a Remote Repair, a Repair Kit is developped with this file.
The kit is sent by email. You can try it before payment. The only issue is that it adds some artefacts or watermarks to the repaired movie.
Upon payment, you receive a password that unlocks the Repair Kit and removes the artefacts.
You can use the kit for 15 days, and repair as many files as you want with it.
Automated Repair:
In some cases, the repair procedure can be automated. This allows low cost repairs.
The damaged file is upload to Aero Quartet's servers, that process it automatically in a few minutes.
A sample of the repaired movie is sent to you for review.
At the same time, the repaired movie is made available on-line, but encrypted. A password is needed to access the repaired movie.
Upon payment, the password is sent immediately by email.
Repair Fee Payment:
In all cases, the payment is done through Kagi on-line store. In a few minutes, your secure payment with credit card, paypal, or other method, will be processed.
A password is delivered instantly through email after payment. This password is used to unlock the Repair Kit or decrypt the disk
Follow this link to access the payment page in Kagi on-line store.
https://order.kagi.com/cgi-bin/store.cgi?storeID=6CZJW1