Writing a letter to the customer with the reservation

In order to write a letter to the customer with the reservation, select the desired customer inside the reservation search results screen and click on the “Letter” button (see Figure 416). The following screen will be displayed.

Figure 417: Sending a letter

Define the letter parameters such as from, subject and the body of the message. You can also set the size of the page and the page format (HTML, txt or Word).

After setting the desired parameters, click on the "Download” button in order to download the prepared letter.